For booking please e-mail info@cmhinc.com or call 1-800-661-0252.
Canadian Mountain Holidays
217 Bear St.
Box 1660, Banff, Alberta
Canada T1L IJ6
Phone: (403) 762-7100
Fax: (403) 762-5879
info@cmhinc.com
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On this page you'll find some general FAQs. For more specific
information, please refer to our FAQs about:
Skiing
Boarding
Equipment
Lodges
Safety
General FAQS:
What do I need to pack, and how much luggage can I
bring?
Tell me about gratuities.
Travel documents
Do you accept credit cards?
Is there an early payment discount?
Can I use my own personal VHF hand-held radio?
Does CMH Offer Any Credit For Organizing A Group Or Introducing
A New Skier?
WHAT DO I NEED TO PACK, AND HOW MUCH LUGGAGE CAN
I BRING?
The largest portion of your Heli-Ski trip cost is the helicopter use.
Because, in most areas, we have to fly your luggage into the lodge,
we request that you pack only those items that are essential to your
having a comfortable trip. There is no need to bring an extensive Wardrobe;
the lodges are very casual. It would be appreciated by CMH and your
fellow travellers if you limit yourself to one carry-on bag
and one suitcase weighing no more than 18 kilos (40 lbs.). Air
Canada has recently announced a decrease in their baggage weight allowance
from 70 lbs to 50 lbs - please check directly with Air Canada or your
Travel Consultant for more information.
There are laundry facilities available for your use at each area. Please
be sure to bring a tracksuit or exercise clothing to wear during the
morning Stretching sessions. We strongly recommend that you leave your
skis and poles at home and use our specially designed equipment, which
is provided to you at no extra cost. If possible, carry your
ski boots as hand luggage.
If you are planning your Heli-Ski trip in conjunction with
other travel that requires you to pack more than one suitcase, there
is long-term storage at the Delta Calgary Airport Hotel available to
our guests.
Please note that the lodges use 110-volt (not 220 volt) electrical
outlets.
TELL ME ABOUT GRATUITIES.
Gratuities are not included in our prices, nor are they expected.
If you feel that the staff service throughout your stay deserves
gratuity please feel free to include one at the end of your ski trip.
Gratuities are divided among all the staff at the lodge.
TRAVEL DOCUMENTS.
A valid passport is necessary for entry into Canada. This also applies
to US citizens, who should note that as of December 31, 2006, all
US citizens travelling to Canada by air will require a passport to
enter or re-enter both Canada and the United States.
DO YOU ACCEPT CREDIT CARDS?
CMH accepts MasterCard and Visa for all deposits, final payments
and for all payments in the lodges.
IS THERE AN EARLY PAYMENT DISCOUNT?
Yes. This applies to those who prepay in full for their week of Heli-Skiing.
Please download our Early
Payment Discount form (pdf) for information on when the funds
must be received by CMH Reservations for your trip date. Don't forget
to allow two weeks for mailing.
CAN I USE MY OWN PERSONAL VHF HAND-HELD RADIO?
Yes, guests are welcome to bring their personal radios with them
to monitor the operational frequency. However, the use of this frequency
will be restricted to emergency use only. You must
have an alternate frequency programmed into your radio to "chat" with
other guests.
DOES CMH OFFER ANY CREDIT FOR ORGANIZING A GROUP
OR INTRODUCING A NEW SKIER?
Yes, but they are not discounts on the cost of the week. If you
bring a new skier or a group to CMH, we feel your good efforts deserve
recognition:
- New Guest Credits: If you have previously skied or hiked
with CMH and introduce a first time Heli-Skier or Heli-Hiker to
our programs, you qualify for a New Guest Credit. This
program requires that you notify us of who this person is before
the trip is paid for. You must complete the New
Guest Credit Form to qualify. These credits cannot be applied
without this form.
- Group Organizers: If you organize a group of 10 or more
skiers, you qualify for a commission if the trip is booked on certain
weeks where this program is available and under certain conditions.
Information and applicable weeks are available on our Group
Organizers Policy, or you may contact our reservations office
and request that the Group Organizers Policy be mailed to you.
Group organizer discounts also apply to all Heli-Hiking trips throughout
the summer.
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